Deposits and Cancellations
All deposits are non-refundable and non-transferable, no exceptions. You must call, email, or message Stephanie’s instagram page (@stephplett.tattoos) and provide a minimum of 72 hours notice to change an appointment for your deposit to be carried over. Any cancellations without 72 hours of the appointment will forfeit the deposit. This is to accommodate any lost wages that incur because of the cancellation.
In order to carry over your deposit you MUST re-book at the time of cancellation, or forfeit the deposit. Any tattoo deposits must be used within six months from the original appointment date. There is a maximum of two reschedules before you forfeit your non-refundable deposit. If you do not show up for an appointment or arrive late and your appointment must be rescheduled, you forfeit your deposit. You will start being charged at the agreed upon tattoo time. If you wish to arrive late, you are now cutting into another clients appointment time. Deposits come off the final session cost of your tattoo.
Touch Up Policies
Sorry Mom Tattoo Studio offers one free touch-up for tattoos fully completed by your artist. This touch-up must be completed within 3 months from the original tattoo date. This does not include any damage that happens to the tattoo outside of the normal healing process (for example animal scratches, sunburns during the healing process, following improper aftercare, etc.) It also does not include design changes to the tattoo that were not expressed during the original appointment.
I do not cover any touch-ups for hands, fingers, or feet tattoos due to the high probability of fading in these areas. If you wish to get a touch-up for these areas, you will have to book an hour minimum appointment with your artist. Touch-ups do not include white highlight refreshes.